Job Type:

Permanent

Department:

Recreation

Hourly Wage:

$17.20

Close Date (closes at 12:00 am on date noted below):

October 2, 2024

Openings:

5

Position Summary

Reporting to the Coordinator, Recreation, this part-time position is responsible for ensuring all drop-in sports and skating participants experience an engaging, safe and enjoyable environment when attending a Town of Milton program. This role ensures adherence to entry guidelines, fair play and anticipates and reacts to customer concerns.

Major Job Responsibilities

• Program implementation with a focus on quality customer experiences

• Foster a welcoming, respectful and safe environment for all participants

• Ensure all participants have paid and meet entry requirements; this may include wearing wristbands, being of a specific age, etc.

• Understand and ensure compliance of all established rules and guidelines governing the safety and conduct of participants

• Organize pick-up games and activities (where applicable) and ensure fairness and equal playing time for all participants

• Provide guidance and oversight to volunteers

• Establish positive relationships and clear communication channels with all staff and participants

• Maintain a safe and clean facility including proper usage and use of equipment. Proactively communicate program needs to operations staff and communicate facility or equipment deficiencies to Recreation Coordinator

• Ensure the safety and well-being of all program participants; evaluate situations for potential safety risks and proactively take action to address such risks. Communicate any action and/or concerns to Recreation Coordinator

• Maintain communication with the Customer Service Desk to provide relevant program updates and to request support in the event of an emergency

• Maintain a high level of professionalism and handle sensitive situations with mature judgement

• Provide suggestions to Coordinator, Recreation on ways to enhance the customer experience

• Comply with all health and safety practices as it relates to the work, standard operating guidelines and the Occupational Health and Safety Act

• Maintain and submit attendance records and/or drop-in stats

• Report any incidents, concerns or site damage to Coordinator, Recreation, ensuring all appropriate forms are filled out accurately and completed

• Submit required forms (including payroll)

• Attend and participate in mandatory staff functions: training, meetings and all allocated program times

Education & Experience

• Applicants must be a minimum of 15 years of age
• 2 years’ experience playing (at an organized level) or officiating skating or sports is preferred
• Previous supervision of program participants (children, youth or adults) in a recreational environment
• Standard First Aid & CPR C is required
• HIGH FIVE® Principles of Healthy Child Development and Quest 2 is an asset
• Competent skating ability is required for Skate Patrol
• Satisfactory Criminal Record Check with Vulnerable Sector Screening
• Experience working with persons with disabilities an asset

Interested applicants should apply online at www.milton.ca under Employment/Current Employment Opportunities section. The job posting closes at 12:00 am on October 2, 2024. Interested applicants, please ensure to apply by 11:59 pm on October 1, 2024.

If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.