This position provides an exciting and challenging opportunity to work in a diverse and fast-paced environment with potential for future growth. Be part of a team that contributes to the success of the organization.

The right candidate may work in our headquarters in Quincy, MA or other local sites.

As a CSS in Subrogation, you will be responsible for pursuing loss payment recoveries.

This candidate will be hired at the right level depending on their background and skill set.

Key Responsibilities

• Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
• Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing.
• Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.
• Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains an effective reminder system.
• Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level.
• Will keep management informed of activities and problems with in assigned area of responsibility.
• Pursues subrogation and may arrange for salvage to obtain the maximum recovery.
• Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim.
• Maintain claim files and document claim file activities in accordance with established procedures.
• Will successfully complete all required in-house training
• Performs other related duties as required or requested.
• Manage and track all claims referred to Subrogation counsel.
• Daily navigation and management of E-Subro Hub
• Prepare well written contentions for arbitration filings when liability and damages are in dispute.

Requirements

• Some work experience in Claim or insurance experience desirable.
• Some work experience in Claim Work Station, arbitration forms and E-Subro desirable but not required.
• Ability to prioritize a busy workload and multi-task.
• Strong attention to detail
• Strong negotiations skills.     
• Effective writing skills.        
• Desired candidates will have an Associates or Bachelors Degree, or equivalent related work experience.