Warehouse Officer (Export Finished Goods)

LOCATION:                             Finished Goods Warehouse

REPORTS TO:                          Sr. Warehouse Officer (Finished Goods/Stores)

DIRECT REPORTS:                   5

WORKPLACE TYPE:                 [On-site] 

Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

The Asst. Warehouse Officer-Finished Goods(Export) is responsible for [All activities being performed at WH of Finished Goods and Packaging Material stores at the respective Plant.] 

Core Responsibilities:

• Area of responsibility – [Plant’s Export Finished Goods Warehouse, In bound Storage, Outbound]
• Critical deliverables
  • Receive Inbound Goods: Ensure the receipt of goods from production, follow storage protocols, and record everything in SAP.
  • Prepare Authorization Slips: Handle material authorization slips for contractors.
  • Manage Warehouse Operations: Oversee warehouse activities, ensuring safety and security measures are followed.
  • Protect Storage Environments: Safeguard storage areas from severe weather, both indoors and outdoors.
  • Fulfill Orders: Execute delivery and fulfillment processes to meet customer satisfaction and Perfect Order, DIFOT targets for both domestic and export customers.
  • Enhance Dispatch Quality: Reduce and maintain zero customer complaints by improving dispatch quality specifically of food grade dispatches to domestic and export customers.
  • Handle Logistics: Manage inbound and outbound logistics following FIFO/FEFO principles.
  • Maintain Equipment: Ensure continuous operation of Material Handling Equipment (MHE) to avoid delays.
  • Liaise with MHE Providers: Work closely with MHE service providers to keep all equipment operational.
  • Separate Special Stocks: Keep separate storage for block and off-code stocks, and coordinate with production for timely reprocessing, repacking, or write-off.
  • Coordinate with Production: Collaborate with the production team for effective storage space management.
  • Participate in Audits: Actively take part in internal and external audits conducted by customers or third parties.
  • Handle Emergencies: Effectively manage emergency situations, especially during changing weather conditions.
  • Maintain Orderly Environment: Ensure the warehouse environment meets food and pharma-grade Quality Management Systems.
  • Match Inventory with SAP: Keep physical inventory in sync with SAP records through regular counts.
  • Coordinate Adjustments: Work with order processing and inventory controllers to make necessary adjustments.
  • Pest Management: Participate in Integrated Pest Management activities to protect the integrity of finished goods.
• Agility and Innovation
  • Generate and Update Reports: Regularly create and update reports and statistics to keep a detailed record of warehouse activities.
  • Optimize Logistics: Improve logistics management to boost overall efficiency and enhance customer satisfaction.
  • Maintain Warehouse Upkeep: Design and implement layout improvements, conduct equipment inspections, and manage repair and maintenance requests to ensure the warehouse is in top condition.
  • Identify and Address Hazards: Proactively spot, report, and address workplace hazards, safety risks, and opportunities for operational improvement.
  • Pursue Operational Excellence: Continuously strive for excellence in operations while maintaining Quality Management System (QMS) standards.
  • Execute Special Projects: Lead and successfully complete special projects assigned by supervisors or management.
  • Deploy Manpower Strategically: Allocate workforce effectively to meet organizational goals and ensure efficient staff scheduling.
  • Monitor KPIs: Track key performance indicators to evaluate and improve team performance.
• People management

• Effective Decision-Making: Make timely decisions to optimize staff productivity and job execution.
• Collaboration with 3P Contractors: Work closely with third-party contractors to ensure efficient execution of various tasks.
• Team Problem-Solving: Facilitate problem-solving by actively involving teammates in discussions and seeking their input.
• Performance Management:
  • Communicate clear job expectations to staff.
  • Plan, monitor, and assess job results.
  • Provide feedback and appraisal.
• Employee Development:
  • Coach and counsel employees to enhance their performance.
  • Implement disciplinary measures when necessary.
• Systems and Policies:
  • Contribute to the development and coordination of effective systems, policies, and procedures.
  • Enforce productivity standards.

Qualified candidates will have:

Mandatory requirements:

• Bachelor/Master’s degree, preferably in Supply Chain Management or equivalent.
• 2-4 Years’ experience in Stores & Inventory Management.
• English fluency, both written and spoken

Required behaviors and skills:

• Attention to Detail: Ensure accuracy in inventory management and dispatch processes.
• Initiative-taking Problem-Solving: Identify and address issues before they escalate.
• Team Collaboration: Work effectively with other departments to ensure smooth operations.
• Inventory Management: Proficient in managing and tracking inventory levels.
• Logistics Coordination: Skilled in coordinating inbound and outbound planning.
• SAP Proficiency: Experienced in using SAP or similar ERP systems for warehouse activities.

Relocation available: No.

Relocation Available:

No