Administrative Assistant

Heartland Financial Group

Blue Springs, MO

About Heartland Financial Group

Heartland Financial Group is a national marketing organization focusing on Life, Health, and Annuity Products. Headquartered in Blue Springs, Missouri - we focus on equipping our agents with the tools that they need to service their clients in all product lines. With offices in Georgia, Oklahoma, Mississippi, Illinois and California. Heartland is a proud member of the Integrity Family of Companies.

About the Role:

We are seeking a friendly, organized, and professional Administrative Assistant (Receptionist) to be the welcoming face of our office. As the first point of contact for visitors and callers, you will play a key role in creating a positive and efficient experience. This position is ideal for someone who thrives in a fast-paced environment and enjoys helping others.

Primary Responsibilities

• First point of contact in the office and on the phone for our customers; therefore, applicants should possess poise, grace, and know applicable business etiquette including workplace professionalism, communication, and meeting etiquette.
• Receives and sorts all for the mail room.
• Coordinates and schedules office repairs and maintenance with 3rd party vendors.
• Answers and transfers all calls professionally.
• Orders, stocks and maintains all office supplies, including break room supplies.
• Creates new hires and guest badges for building entry.
• Completes any additional projects, processing or tasks assigned by Contract & Licensing Lead or any other member of management. 

Required Competencies

• 1 + years of Administrative, Customer Service or Receptionist experience.
• Customer Service: Responds promptly to customer needs.  Responds to requests for service and assistance. 
• Interpersonal Skills: Conveys a friendly, positive attitude while always maintaining professionalism, and maintains confidentiality.
• Oral Communication-Listens and get clarification.  Responds well to questions.
• Organizational Support: Follows policies and procedures.  Completes administrative tasks correctly and on time.  Supports organization’s goals and values.
• Adaptability-Able to deal with frequent change, delays, deadlines or unexpected events.
• Attendance/Punctuality: Is consistent at work and on time.  Ensure work responsibilities are covered when absent.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in person, over the phone and in writing. 
• Reasoning Ability: Ability to apply common sense understanding to carry out written or oral instructions.
• Computer Skills-To perform this job successfully, an individual should have basic computer navigation skills and knowledge of Microsoft Office Suite.  
• Physical Demands-While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and to talk and hear.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision. 

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.