Financial Navigator

Posted:
10/28/2024, 5:00:00 PM

Location(s):
Columbus, Indiana, United States ⋅ Indianapolis, Indiana, United States ⋅ Bloomington, Indiana, United States ⋅ Muncie, Indiana, United States ⋅ Indiana, United States ⋅ Jeffersonville, Indiana, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

Assists staff and/or clients in determining if a client with no funding source would qualify for a funding source.  Assist or coordinates in connecting clients with resources in order to complete the State entitlement application or Marketplace application. Responsible for reporting and monitoring metrics regionally for the organization regarding the Private Pay financial class.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervisory Responsibilities:  This title does not supervise others.
  • Monitors and reports monthly regional counts of Reduced Rate, HIP, Private Pay, HPE and Client Assistance payers 
  • Responsible for coordinating resources within the regional offices to assist clients with completion of funding source applications as well as educating staff on funding requirements.
  • Travels to regional office to provide onsite resources information for clients and staff regarding funding source qualifications.
  • Monitors adjustment metrics for Reduced Rate, HIP, Private Pay, HPE and Client Assistance
  • Organizational counts for financial class will be within acceptable thresholds
  • Maintain a collaborative relationship with other Support Services team members and Clinical staff in order to coordinate funding sources for our clients.

KNOWLEDGE, SKILLS & ABILITIES

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
  • Organizational skills.
  • Critical thinking skills.

QUALIFICATIONS

Education Level

High School Diploma or GED required. 

Years of Experience

One to three years of experience preferred.

Required Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 10%

Sitting - 65%

Squatting - occasional

Driving - 25%

Kneeling - occasional

Lifting - occasional

Bending - occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$15.75--$22.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.