Posted:
12/11/2024, 9:30:31 PM
Location(s):
Uusimaa, Finland ⋅ Espoo, Uusimaa, Finland
Experience Level(s):
Internship
Field(s):
IT & Security
Workplace Type:
Hybrid
Your Title: IS Help Desk Summer Intern
Job Location: Espoo, Finland
Our Department: Corporate Information Systems
This is a fully onsite Summer internship position from May to August 2025.
What You Will Do:
Support help desk requests received via ticketing systems, walk-ups, and phone calls
Troubleshoot and resolve hardware/software issues to assist users in regaining productivity
Set up and configure new computer equipment
Manage equipment inventory and assist with recycling inventory.
Work on IT projects as assigned
Provide remote support when required
Skills for success:
Fluent English and Finnish
Communicative Swedish is a plus
Availability for full-time work
Basic proficiency with: Dell workstations and laptops, Android & Apple mobile devices, Windows 10/11 and mainstream applications
General understanding and working knowledge of mainstream computer operating systems, hardware, and software
Comfortable working and communicating with people; extravert tendencies are a plus
Teamwork, collaboration, and a professional work ethic
Organized with an attention to detail
Adaptable and willing to try new ideas
Punctual, reliable, and open to constructive feedback
Discrete in handling confidential and sensitive information
Goals of the Internship:
Learn the aspects of information systems and technology services
Hands-on learning experience in the technology arena
Learn how to work and be effective in a team environment
Learn how to communicate well with various employees from around the world
Learn to troubleshoot computer problems effectively with other IS staff from various teams
Job Location
Onsite at our office in Espoo. The office is located in Leppävaara, Espoo. It is only a 5 min walk from Leppävaara train station. The Trimble Espoo site houses software production for Trimble Solutions and Structures. It is divided into two and a half floors, with 350 workplaces and conference rooms.
About Our Corporate Information Systems Division
The Corporate Information Systems team supports Trimble employees' work technology to keep them productive. Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers’ experience. Our team is cohesive, supportive, and we are proud of what we do.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Website: http://www.trimble.com/
Headquarter Location: Sunnyvale, California, United States
Employee Count: 5001-10000
Year Founded: 1978
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Indoor Positioning ⋅ Mapping Services ⋅ Navigation ⋅ Software ⋅ Web Hosting