IS Help Desk Summer Intern

Posted:
12/11/2024, 9:30:31 PM

Location(s):
Uusimaa, Finland ⋅ Espoo, Uusimaa, Finland

Experience Level(s):
Internship

Field(s):
IT & Security

Workplace Type:
Hybrid

Your Title: IS Help Desk Summer Intern

Job Location: Espoo, Finland

Our Department: Corporate Information Systems

This is a fully onsite Summer internship position from May to August 2025.

What You Will Do:

  • Support help desk requests received via ticketing systems, walk-ups, and phone calls

  • Troubleshoot and resolve hardware/software issues to assist users in regaining productivity

  • Set up and configure new computer equipment

  • Manage equipment inventory and assist with recycling inventory.

  • Work on IT projects as assigned

  • Provide remote support when required

Skills for success:

  • Fluent English and Finnish 

  • Communicative Swedish is a plus

  • Availability for full-time work

  • Basic proficiency with: Dell workstations and laptops, Android & Apple mobile devices, Windows 10/11 and mainstream applications

  • General understanding and working knowledge of mainstream computer operating systems, hardware, and software

  • Comfortable working and communicating with people; extravert tendencies are a plus

  • Teamwork, collaboration, and a professional work ethic

  • Organized with an attention to detail

  • Adaptable and willing to try new ideas

  • Punctual, reliable, and open to constructive feedback

  • Discrete in handling confidential and sensitive information

Goals of the Internship:

  • Learn the aspects of information systems and technology services

  • Hands-on learning experience in the technology arena

  • Learn how to work and be effective in a team environment

  • Learn how to communicate well with various employees from around the world

  • Learn to troubleshoot computer problems effectively with other IS staff from various teams

Job Location

Onsite at our office in Espoo. The office is located in Leppävaara, Espoo. It is only a 5 min walk from Leppävaara train station. The Trimble Espoo site houses software production for Trimble Solutions and Structures. It is divided into two and a half floors, with 350 workplaces and conference rooms.

About Our Corporate Information Systems Division

The Corporate Information Systems team supports Trimble employees' work technology to keep them productive. Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers’ experience.  Our team is cohesive, supportive, and we are proud of what we do.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

Trimble

Website: http://www.trimble.com/

Headquarter Location: Sunnyvale, California, United States

Employee Count: 5001-10000

Year Founded: 1978

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Indoor Positioning ⋅ Mapping Services ⋅ Navigation ⋅ Software ⋅ Web Hosting