Customer Success Mgmt Analyst with Czech

Posted:
12/5/2024, 3:39:20 AM

Location(s):
Sofia, Sofia-City, Bulgaria ⋅ Sofia-City, Bulgaria

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Secure new customer wins for Client Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent Present Client's Cloud value propositions and differentiation that align to customer's business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions Provide technical product overview and insights pertinent to customer need and usage scenarios Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud. Position competitive offerings and solutions in the context of customer needs and experiences Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought Demonstrate aspects of the technical and business solution to customers over Teams/Skype for Business Execute quick technical feasibility assessments and proposal developments for the customers identified solutions Develop a Level 300 knowledge of Client's Cloud offerings and leverage all training resources Act as the key technical contact for the SMB Vendor Tele team with potential customers Conduct group and one-on-one trainings across the Center on subjects of expertise Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics Constantly research and educate self with the newest

Advanced proficiency in Inside Sales Advanced proficiency in Sales Pursuit Management A minimum of 1 year of experience in relevant related skills High School Diploma GED BONUS POINTS IF YOU HAVE Advanced proficiency in Sales Onboarding Advanced proficiency in Sales Origination

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing