McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary

As a Sales Support Coordinator, you will collaborate closely with Account Managers and sales teams to deliver seamless operational support for the PSaS Pharmacy. You'll play a key role in ensuring exceptional customer satisfaction by managing daily needs such as customer and account maintenance, researching and resolving issues, and providing valuable reports and analytics.

Key Responsibilities

• Work closely with account managers/sales personnel and across the organization to ensure customer operational needs are met, this can include;

• Customer/Account Maintenance - Daily account maintenance; regulatory license validation and updates; inventory clean-ups, McKesson Connect access.

• Issue research/resolution – escalated customer service; returns, EDI, order issues and resolution, etc

• Account Manager/Field Sales Support –Assist in preparation of reports and presentations, some data analytics, and act as a subject matter expert on organizational policies and procedures.

• Help team create and establish innovative standard operating procedures. While also building strong internal relationships throughout the network to assist in reaching team’s goals.

• Demonstrate effective written & verbal communication, and the ability to remove potential obstacles.

Minimum Requirement

Minimum 0-2 years of relevant experience. May have degree or equivalent.

Critical Skills

• Proven track record of clear, concise communication and working effectively across teams and departments.

• Ability to thrive in a fast-paced, dynamic environment and quickly adapt to changing priorities and challenges.

• Skilled in identifying issues, developing creative solutions, and implementing them to achieve successful outcomes.

• Demonstrated ability to analyze complex data and provide valuable business insights that drive strategic decision-making.

 Additional Knowledge & Skills

• Customer Orientation

• Assertiveness and Influence

• Results Oriented

• Resourcefulness and Proactive

• Decisive judgment

• Openness and Candor

• Self-Awareness and Accountability

• Detail-Oriented

• Conflict Resolution

• Innovative

• Demonstrates organizational and time management skills.

• Work independently and prioritizes work efforts to focus on highest value-added activities.

• Pharmaceutical sales industry acumen (including an understanding of market dynamics)

• Project management experience

• Enterprise First Mindset

• Planning and Organizing

Working Conditions:

Environment (Office, warehouse, etc.) –Traditional office environment.

Physical Requirements (Lifting, standing, etc.) –

• Large percent of time performing computer-based work is required. Incumbents must be able to walk more than a few feet from their workstation

• Position may require some business trips during the year that includes an overnight stay (less than 25% travel requirement)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$25.31 - $42.18

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!