Scheduled Hours

40

Position Summary

The Change Management Specialist is responsible for creating and implementing change management strategies and plans that maximize employee adoption and minimize resistance for a variety of organizational transformations. You will enable change adoption by creating a change management strategy, conducting impact analyses, and assessing the change readiness of the organization, determining change risks, identifying key stakeholders impacted by the transition and supporting them along the change journey.

Job Description

Change Management

• Conduct change readiness analysis and assess the impact on leaders, stakeholders, and staff.
• Conduct and interpret risk assessment to assess the change characteristics and organizational attributes needed to customize the change management approach and anticipate resistance.
• Analyze and identify resistance and performance gaps; develop and implement corrective actions, which will lead to long-term sustainability.
• Create and execute tailored change management plans to accommodate the needs of all stakeholder groups impacted by the change and move the organization through the ADKAR transition. Develops related deliverables as needed.
• Identify metrics and vehicles to measure performance and progress of engagement, readiness, and adoption. Analyze feedback for trends, insights, and opportunities for improvement.
• Document and create solutions for identifying, tracking, and analyzing issues that arise as a result of change implementation including response strategies.
• Work closely with project managers to equip all leaders, stakeholders, and staff to successfully understand, prepare for, adopt, and embrace changes (impacting process, product, and technology associated with the organization).
• Work closely with OCM Learning and Development Specialists and Comms Specialists to ensure alignment with project/program change management plans.
• Champion a culture of collaboration, learning, and continuous improvement within WashU IT and across the organization.

Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications:

No specific certification is required for this position.

Work Experience:

Professional (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

Certified Change Practitioner - PROSCI

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Accessibility Compliance, Active Listening, ADKAR Model, Analytical Thinking, Change Management, Collaborative Planning, Communication, Critical Thinking, Effective Written Communication, Emotional Intelligence, Higher Education Technology, Prosci Change Management, Risk Analysis, Team Collaboration

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.