The Role 

The Sales Operations Coordinator will be a key partner and support team member to our entire sales organization.  You will partner with sales, order fulfillment, accounting, and operations to keep our business humming as we continue to scale. You’re analytically and technically inclined and can manage, administer, and improve our sales systems, processes, and policies.  You know how to work cross functionally across many teams and are ready to chip in to ensure success for all of GTI. 

Responsibilities 

• Support Manager, Sales Operations on any and/all initiatives and responsibilities, as needed, across our sales systems and leadership reporting.
• Act as a point of contact for sales analytics requests, improvements, and troubleshooting.
• Responsible for processing orders to ensure on-time delivery, checking orders/invoices and confirming manifests.
• Coordinate and manage accounts receivables in a timely fashion. 
• Manage, optimize, and maintain records, reports, dashboards, workflows, and sales process best practices.
• Maintain key operational reporting and streamline ad-hoc reporting.
• Develop and improve the sales process to maximize output and efficiency.
• Continuously review and make recommendations for current processes and programs, to ensure efficiency. 

Qualifications  

• College degree or equivalent combination of education, training and/or experience with 1 or more years of experience in business administration, business operations, or analytics role. 
• Experience in Microsoft Excel, including the ability to create formulas and pivot tables, for easy turn-key sales operations use. 
• Experience in an accounting, business administration, analytics or operations administration supporting role preferred. 
• Previous experience with Salesforce.com or sales software systems is highly preferred.
• Experience building documentation for processes and systems.
• Adapts and thrives in a demanding, start-up, fast-paced environment.
• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally.
• Possesses a high level of critical thinking. 
• Operates with a high level of professionalism and integrity, including dealing with confidential information. 

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age