Case Coordinator

Posted:
3/9/2026, 8:56:10 AM

Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Job Description:

• Excellent benefits including salary packaging
• Fitzroy location
• Permanent, Part Time, 24 hours per week

About the Role
 The case coordinator under the direction of the Nurse Unit Manager is responsible for coordinating patients across the continuum of care from receipt of referral to discharge from clinic, while ensuring compliance with the St Vincent’s Hospital Melbourne (SVHM) Specialist Clinics Access Policy. A key function of this role will be implementing a case coordination framework for patients referred for a Specialist Consultation and work in collaboration with the Head of Unit in deleivering this sevice/care


Classifications for this position will range from YU11 ($102,278.80 per annum) pro rata 

Your Contribution

  • Coordinate referrals for Specialty Clinics in accordance with the Specialist Clinics Access Policy
  • Implement a case coordination framework for patients referred for a Specialist Consultation
  • Ensure patients are scheduled an appointment within the clinically recommended timeframe
  • Ensure tests have been performed and results available for clinic appointments
  • Action booking requests from across the organisation for assigned units
  • Monitor the patient throughout the Specialist clinic pathway
  • Ensure patients are scheduled in turn as per SVHM policy
  • Oversee scheduling of clinic appointments to ensure that clinics are booked appropriately and that patients are scheduled to see the most appropriate health professional
  • Undertake other duties as specified by the Operations Manager, Clerical Supervisor and Nurse Unit Manager
  •  Attend and actively contribute at relevant meetings and committees


What we Offer
• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks


About Specialist Clinics

Specialist clinics provide over 90,000 non admitted patient appointments per year across 20 different medical and surgical specialties and receive 26,000 new referrals per annum. Specialist clinics provide a gateway to the hospital for patients requiring elective surgery and ongoing chronic disease management. Our major referral base is via General Practitioners from all areas of Victoria. This is a fast paced environment where teamwork is essential.


Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application
Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Closing Date:

9 April 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct