IT Customer Service Representative

Posted:
3/4/2026, 6:57:01 PM

Location(s):
Metro Manila, Philippines ⋅ Manila, Metro Manila, Philippines

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Manage delivery for IT production systems and services. Drive incident, issue and outage management, investigation and restoration.

Assist in assembling and configuring new personal computer hardware ie system units monitors expansion boards network interface cards modems printers etc when it is received from vendors Install and configure commercially licensed PC application software along with various required system files and utilities according to approved specifications standards and procedures Perform asset management functions for all computer related assets according to current policies and procedures Provide support for hardware software and or network connectivity problems Maintain problem status for each problem ticket assigned according to current standards and specifications Obtain patches fixes and product updates with appropriate hardware and software vendors through telephone contact bulletin boards and or Internet services Minimum less than 1 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing