Employment Type

Permanent

Closing Date

10 Sept 2024 11:59pm

Job Title

Account Manager

Job Summary

As an Account Manager, you nurture the relationships we have built with our clients, supporting them to partner with Telstra to unlock their business and technology challenges. You thrive of growing these relationships and identifying new ways for Telstra to address their strategic needs. Your ability to listen to and deeply understand our customers, combined with your understanding of Telstra’s products and services, sees you deliver exceptional sales moments with our clients. In doing so you contribute to high-value, high-profit sales solutions that directly contribute to Telstra’s growth.

Job Description

We're Australia's leading telecommunications and technology company. And with a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

We are committed to making Telstra the best place to work and creating a diverse and inclusive workplace that works for everyone.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business
• Other exciting applicable country-specific benefits to be shared as you progress

Focus of the Role

As an Account Manager, you nurture the relationships we have built with our clients, supporting them to partner with Telstra to unlock their business and technology challenges. You thrive of growing these relationships and identifying new ways for Telstra to address their strategic needs. Your ability to listen to and deeply understand our customers, combined with your understanding of Telstra’s products and services, sees you deliver exceptional sales moments with our clients. In doing so you contribute to high-value, high- profit sales solutions that directly contribute to Telstra’s growth.

Key Responsibilities

In this role, you will apply your extensive expertise in ICT&S solution sales, exceptional relationship building skills to deliver against the following responsibilities:

• Support team priorities (e.g. opportunity development activities) and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin, and revenue targets.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.
• Sought out by others for impressive sales track record in ICT&S to provide guidance and direction to problem solve, act as a strategic technology advisor, generate innovative solution concepts and assist in the development of all accounts to ensure they achieve their growth targets.

About You

The successful candidate must have the following skills and expertise:

• Leverages Telstra Go-to-Market (GTM) assets & motions to drive transformational customer conversations, pitching Telstra Purple Consulting services around Cloud, Data, security, AI & Adaptive Networks value proposition, aligned to customers’ priorities.
• Extensive years of sales experience in the ICT industry selling to MNCs, Enterprise
• Portraying the role of a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities that enable transformational customer outcomes and accelerating digitalization in Telstra’s most strategic Enterprise/Mid markets customers across APAC.
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Customer focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines (preferred)
• Azure certified (preferred)
• AWS certified (preferred)
• Security certified (preferred)Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English

If you are looking to take the next step in your career, we want to hear from you!

-------------------------------------

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.