Partner Success Manager - Draper, UT

Posted:
1/30/2026, 7:15:51 AM

Location(s):
Chamblee, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Be the first interaction and guide to PDK’s new dealer partners leading to a delightful experience with PDK and a lasting mutually beneficial relationship. Continue the amazing experience and ensure continued success through focus on dealer partner retention, continued education and training, and increased system installations.

Responsibilities:

  • Attempt Contact on new leads 4 times within 40 business days or until contacted.

  • Convert Leads into Certified Partners

  • Ensure that new partners are extremely familiar and trained with PDK.io, ProdataKey.com and our products as well any and all other resources available to them

  • Ensure that our newly qualified dealer partners install at least their 2nd and 3rd systems

  • Answering incoming calls

  • Manage and guide 2-3(assigned 4’s) qualified dealer partners to gold status

  • Help our 2-3(assigned 4’s) qualified dealer partners set goals to reach gold partner status

  • Ensure that any dealer partners that have installed their first system get technically certified and fully understand PDK’s partner program

  • Owns dealer partner relationships from 1 system installed to Gold level partnership

  • Keep SalesForce polished and up to date so that RSM’s and RSD’s can deduce any and all information pertaining to the dealer partner and their company.

  • Once a dealer becomes gold; hand them off to the RSM/RSD

Skills Required:

  • Positive and enthusiastic attitude

  • Excellent follow up habits

  • Understand of both the sales process and techniques expected at PDK

  • Excellent communication skills

  • SalesForce Competency

  • Ability to read charts and comprehend data

  • Organizational skills

  • Good cultural fit

  • Experience hitting sales targets

PDK and Our Mission

We are a team of security integrators with decades of hands-on in the field experience. We believe that the best technology is created by professionals that have experienced firsthand what it’s like to be in the field installing a system or programming software. We know what it takes to secure a facility properly and provide the end user with a solution that instills confidence and safety.

At PDK we are passionate about creating technology to enhance the security, safety and overall experience of both the professionals that are installing electronic access control and those that live with and use the system each day. We have thousands of systems managing tens of thousands of doors throughout North America and other countries. We continue to create technology every day to enhance our products and the products of our technology partners.

To learn more about ProdataKey, visit our website at http://www.prodatakey.com/.

Pay Rate Type:

Salary

If you're looking for a career with a growing company where you are part of a team dedicated to making a difference, you'll enjoy your career with us!