Posted:
7/17/2024, 5:00:00 PM
Location(s):
Phoenix, Arizona, United States ⋅ Arizona, United States
Experience Level(s):
Senior
Field(s):
Product
Job Description:
At Cable One we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As the Digital Product Director, you will play a pivotal role in optimizing our sales funnel and enhancing the overall customer journey. Your mission will be to improve conversion rates, simplify the purchasing process, and increase the attachment rates of ancillary products. You will work closely with designers and engineers to boost commercial performance and develop the next generation of our buying experience, ensuring it remains both commercially viable and user-centric.
What you will do to contribute to the company's success:
Qualifications
Core Competencies
Committed: Values each customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We’re an Award-Winning Organization!
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SK1
CABO2
Website: https://sparklight.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 1001-5000
Year Founded: 1986
IPO Status: Private
Industries: Internet ⋅ Telecommunications ⋅ Wireless