Position Summary

We are seeking a strategic and hands-on Head of Human Resources to lead and oversee the full HR function within a fast-paced, operations-driven organization. This role is responsible for shaping and executing people strategies that support business performance, organizational resilience, regulatory compliance, and scalable growth.

You will lead a team of HR professionals across all HR disciplines, ensuring consistent, high-quality service delivery, strong governance, and effective partnership with business leaders. Employee relations leadership, compliance oversight, and risk mitigation will be core components of this role.

This is a pivotal leadership opportunity for a strategic HR professional to drive organizational performance, strengthen employee retention, and ensure best-in-class HR practices across the company.

What You’ll Do

Lead with Our Core Values

• Model and reinforce Packard Culligan’s Core Values: Accountability, Being Open‑Minded, and Caring About Relationships.

Strategic HR Leadership

• Develop and implement HR strategies, policies, and programs aligned with company goals.
• Partner with senior leadership to understand business needs and design HR initiatives that drive engagement, productivity, and organizational success.
• Build trust and strong partnerships between HR and the business.
• Lead talent acquisition strategy and support hiring managers in identifying and attracting top talent.
• Monitor HR metrics and trends, using data to identify opportunities and improve HR effectiveness.
• Oversee performance management, goal setting, succession planning, and career development.
• Build relationships with external HR vendors and professional networks.
• Manage the HR budget and ensure effective resource allocation.
• Provide strategic HR consultation to business units to align people strategy with business strategy.
• Develop and deliver HR training programs that enhance managerial capability and employee performance.
• Implement mechanisms that support attraction, retention, and engagement (e.g., surveys, stay conversations, onboarding/offboarding feedback).

Risk Management & Compliance

• Ensure compliance with all employment laws and regulations; update policies as legislation evolves.
• Partner with managers to address employee relations issues and support conflict resolution.
• Maintain clear, accessible HR processes and documentation.
• Establish strong documentation practices to protect the company and ensure regulatory compliance.
• Partner with employment attorneys on complex employment actions.
• Oversee HRIS and HR technology platforms to ensure accurate, secure, and efficient data management.

Team Leadership

• Lead the full HR function, including talent acquisition, onboarding, performance management, employee relations, talent development, compensation, benefits, and compliance.
• Coach, mentor, and develop HR team members to build strong business partnerships and consistent HR practices.
• Build a positive, high‑performing HR culture trusted by the business.
• Establish clear processes for managing sensitive employee issues and decision‑making.
• Oversee compensation and benefits programs to ensure competitiveness and compliance.
• Promote open communication and alignment across the HR team.

Minimum Qualifications

Education

• Bachelor’s degree required; Master’s degree preferred.

Experience

• 10+ years of progressive HR experience, including strategic HR leadership.
• Proven success in a senior HR leadership role; Head of HR experience is a plus.
• Experience building and leading high‑performing teams.
• Demonstrated ability to create employee experiences that support retention.

Licenses/Certifications

• Valid driver’s license with a safe driving record.

Core Skills & Competencies

• Strong leadership and people management skills.
• Deep knowledge of HR best practices, employment laws, and regulatory requirements.
• Expertise in talent acquisition, employee engagement, organizational development, performance management, and employee relations.
• Excellent communication and interpersonal skills; able to influence at all levels.
• Strategic thinker with strong analytical and data‑driven decision‑making skills.
• Proficiency with HRIS systems, HR analytics tools, and Microsoft Office.
• Strong understanding of compensation and benefits frameworks.
• Ability to manage confidential information with discretion.
• Comfortable managing multiple priorities in a fast‑paced, evolving environment.
• Ability to travel up to 25% to offices across the state/country.

Why Join Packard Culligan Water?

• Lead the entire HR function for a growing, multi‑state organization.
• Shape people strategy, culture, and organizational development at the highest level.
• Work with a supportive senior leadership team committed to continuous improvement.
• Make a meaningful impact on employee experience, engagement, and long‑term success.
• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and incentives.
• 401k with employer match.