Store Manager

Posted:
9/30/2024, 6:00:22 AM

Location(s):
Michigan, United States ⋅ Sterling Heights, Michigan, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.

The Store Manager has a commitment to their store team, customers, and the community they serve. They’re accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.

  • Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.

  • Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.

  • Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.

  • Prioritizes community involvement and builds relationships with local leaders.

  • Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

  • Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.

  • Leads through coaching and development and infuses learning into day-to-day leading.

  • Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

  • 3 years Retail Store Manager experience or 5 years of related management/customer focused experience

  • Strong problem-solving ability and analytical skills

  • Proficiency in MS Office

  • Must have strong people management skills and an ability to develop talent.

  • Flexible availability – including nights, weekend, and holidays