Work Flexibility: Field-based

Position Summary

• This position holder is responsible for all long-term & short-term instrument kit management and short-term implant kit day-to-day operations.
• This position holder is primary contacct for Kit order processing for dealers and commercial teams

Role & Responsibilities

Material management

• Perform day-to-day product receiving, quality inspection, inventory management both physically and in ERP system.   

• Process kit build and report the activities in ERP.

• Monitor damaged products and process IRR to make the damaged kits available.  

• Maintain inventory accuracy by reporting kit movements in ERP with timely manner.

• Perform regular cycle-counting, inventory-taking.  

Order management / Customer service

• Be a primary contact point for kit orders and maintain order processing in ERP.

Consignment stock management

• Trace offsite kits and communicate with customers and dealers for on-time returns.

• Perform long-term implant & instrument consignment stock-take process.

Quality control

• Comply with QA guidelines

ERP / Database management

• Update Kit BOM information and ensure data accuracy

• Resolve IT issues related with kit management by communicating with Global IS team.

Qualification

• College graduate and above, preferably in Logistics, Bio-medical engineering, etc.

• English communication skills (literacy is must / verbal communication skills is plus)

• +5 years of working experience (or equivalent) in logistics, inventory management

• Hands-on experience in ERP (JDE, SAP and BI ), MS programs

Travel Percentage: 10%