Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Account Specialist, Apheresis Operations is responsible for managing onboarding and on-going performance of Apheresis Centers used for Bristol Myers Squibb (BMS) Clinical and Commercial Chimeric Antigen Receptor (CAR) T-cell Therapies in their assigned territory.

Duties/Responsibilities

• Work with internal customers (Clinical and Commercial) to ensure apheresis accounts are on-boarded in alignment with the clinical site/commercial account plans
• Communicate collection site on-boarding status to Clinical and Commercial
  teams and develop and execute mitigation plans for delayed timelines
• Perform technical site assessments and train collection center staff on BMS collection requirements
• Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers
• Collect and enter data into electronic data management systems
• Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch.
• Comply with applicable SOP’s and regulations
• Coverage for all territories in Apheresis Operations network, as required
• Must be able to meet all credentialing requirements of BMS apheresis network sites
• This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.
• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management

Qualifications

Specific Knowledge, Skills, Abilities:

• Fluent English & Spanish required
• Knowledge of Country specific Regulatory requirements
• Knowledge of Apheresis basics
• Customer service excellence
• Ability to use a Computer, Phone, and other Electronic Devices
• Travel: This position requires up to 50% of travel. Overnight and International travel may be required. You must have or be in the process of obtaining a current passport

​Education/Experience/ Licenses/Certifications:

• Required Undergraduate Degree in Life Sciences or Engineering (Registered Nurse, Biomedical Engineer)
• 3+ years’ experience in regulated environment (hospital, blood center, pharma/biotech preferred)

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.