As Associate Implementation Consultant, you will

• Work with other members of the Implementation team to configure client environments based on client requirements
• Conduct data tests designed to optimise clients’ screening configurations and provide recommendations that enable clients to minimise false positives 
• Generate regular monthly client reports
• Create transaction monitoring rules designed to capture client regulatory requirements
• Provide varied data services on behalf of clients, including management of uploads, data migrations, and data updates
• Manage deployment of client sandbox and production environments, including provisioning, configuration and deletion
• Manage small TMS implementations throughout the entire execution, working with the client to define a solution approach and integration plan that ensures success as defined by adherence to standards of scope, budget, and timeline
• Proactively identify project roadblocks and manage subsequent issue tracking / resolution
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

Who we are looking for

• Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
• 1+ years SaaS or customer facing experience
• Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Experience with dealing with client IT teams as well as systems integrations
• Passionate self-starter that is self-directed and able to execute independently
• Technical understanding of Rest API services and implementation
• Experience with AML and Client Onboarding solutions is a big plus but not required.