Job Description:

Bond Separately Managed Account (SMA) Business Health & Oversight, Director

The Role

The Fixed Income Investment Services team is seeking a hard-working, driven individual to join their experienced team! The Director of Bond SMA Business Oversight leads risk management and quality initiatives for Fidelity’s Fixed Income SMA business. This position ensures end-to-end oversight of operational processes, mitigates risk, and drives efficiency through collaboration with internal and cross-company business partners. The role requires strong leadership, critical thinking, and the ability to influence across multiple business areas.

This role will include a blend of at-home and in-office work. Learn more about how Fidelity has embraced Dynamic Working.

Responsibilities:

• Lead risk and quality control efforts across the bond SMA business.
• Partner with product and platform teams to identify and address risks before new product launches or process changes.
• Provide business judgment and leadership for incident evaluation, service recoveries, audits, and risk remediation.
• Build positive relationships across internal and external partners to understand end-to-end processes and manage key risks.
• Drive implementation of controls, automation, and operational improvements to reduce risk and increase efficiency.
• Collaborate with Legal, Compliance, Internal Audit, and Risk teams on regulatory and oversight requirements.
• Advocate for Fixed Income SMAs across the organization and ensure compliance with regulatory requirements (e.g., business continuity, access management, records retention).

Skills & Expertise:

• Bachelor’s degree with 8+ years in financial services (SMA or asset management experience preferred).
• Broad investment industry knowledge with experience in operations, compliance, risk, metric reporting and project management.
• Advanced analytical skills, including proficiency with SQL and database tools for data analysis.
• Proficiency in Microsoft Office (Excel, PowerPoint).
• Ability to influence, collaborate, and compose effective processes with a focus on reducing risk.
• Self-starter with problem-solving approach to develop business solutions for complex problems, improve operational efficiencies, mitigate risk and further the investment process.
• Awareness of market events and ability to assess their impact on individual clients.

Note: Fidelity is not providing immigration sponsorship for this position

The Team

The Asset Management Compliance, Risk and Business Operations (CRBO) team is a global organization that focuses on advancing the strategic priorities of Fidelity and Asset Management through innovation, business partner alignment and building and supporting a culture that challenges the status quo and promotes vitality. The functions within CRBO are AM Compliance, AM Risk, Business Operations and Strategy, Counterparty Research & Analytics and the Investment Services teams: Equity, Fidelity AM Solutions (FAMS), Fixed Income, and High Income & Alternatives and Quantitative Research and Investments (QRI).

Fidelity’s Fixed Income division is one of the world’s leading fixed income managers with over $2 trillion in fixed income assets managed by a staff of more than 200 investment professionals. At Fidelity, we combine fundamental research on debt issuers with macroeconomic and quantitative analysis to develop investment decisions that aim to maximize risk-adjusted total return for our clients. The Fixed Income division is headquartered in Merrimack, New Hampshire.

Fidelity Investments is an equal opportunity employer

Certifications:

Category:

Investment Operations

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.