Cloud Operations Engineer - App and Infra Support

Posted:
2/16/2026, 6:12:54 AM

Location(s):
Colonia Juárez, Chihuahua, Mexico ⋅ Chihuahua, Mexico

Experience Level(s):
Mid Level

Field(s):
IT & Security ⋅ Software Engineering

We are seeking a dedicated Cloud Operations Engineer with a strong focus on application and infrastructure support. This role will be primarily responsible for ensuring the smooth operation and stability of applications running on AWS Cloud Linux-based systems. The ideal candidate will possess solid Linux skills and a proven ability to diagnose and resolve application-related issues, complemented by a general understanding of the underlying infrastructure.

  • Primarily focus on troubleshooting and resolving issues related to applications running on Linux servers within cloud infrastructure.

  • Collaborate closely with development teams on application deployments, configurations, and troubleshooting.

  • Investigate application errors, performance bottlenecks, and other issues by analyzing logs, system metrics, and configurations.

  • Monitor system performance, resource utilization, and security.

  • Perform regular application and infrastructure maintenance tasks.

  • Implement and maintain monitoring and alerting for applications and infrastructure.

  • Document application support procedures and troubleshooting steps.

  • Maintain a general understanding of the underlying infrastructure (e.g., networking, storage, database) to aid in application issue resolution.

Experience:

  • 3+ years of experience as an Operation and Support Engineer, Cloud Engineer or similar role focused on application support.
  • Strong command-line skills and experience with any Linux distribution (e.g., CentOS, Ubuntu, Amazon Linux).
  • Experience in troubleshooting application issues in a Linux environment.
  • Familiarity with scripting languages (e.g., Bash, Python).
  • Experience working and analyzing Java-based applications.
  • Basic understanding of networking principles relevant to application communication.
  • Basic knowledge of databases, especially their configuration and integration with Java applications.
  • Experience in application and infrastructure monitoring using Datadog, Nagios, Prometheus, or a similar tool.
  • Cloud experience is a plus.

Skills:

  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and documentation skills.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.