Sr. Specialist, Human Resources

LOCATION:               Guadalajara SSC

REPORTS TO:            Human Resources Business Partner

Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

We bring the potential of people, nature and technology together to make life better.

That’s our purpose. We are all IN to make life better!

Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality and sustainability. Unlocking the potential of people, nature and technology to make life better is what drives us in every aspect of our business.

If you are interested in making life better, we are all IN to learn more about you! A bit about what you can expect from the employee experience at Ingredion:

The chance to make a difference

No matter where you work in the company, you’ll have an opportunity to make life better… for our colleagues, customers, communities, and the world.

Passionate people, motivated to excel

Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.

A warm, welcoming environment

At Ingredion, everyone belongs! We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.

A place where you can grow personally and professionally

We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.

An environment that enables innovation and collaboration

We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

The Sr. Specialist, Human Resources, plays a critical role in managing various human resources functions and processes to support the organization employees’ community. This role requires a proactive approach, strong work ethic, and keen attention to detail. The Sr. Specialist, HR, ensures that the workforce is effectively managed, engaged, and compliant with relevant laws and regulations. Key responsibilities include demonstrating leadership, fostering cross-functional teamwork, and spearheading innovative HR initiatives. Additionally, the position demands an exceptional ability to quickly adapt to change and maintain high standards of performance.

Core Responsibilities:

Create effective communication within the site, disseminating important information and updates to employees. This could include, but not limited to, announcements, meetings, initiatives, policy changes, and other relevant matters.

Support the HR Business Partner in various HR functions, including but not limited to performance management, employee development, and talent management.

Assist in the creation of communication, and implementation of HR policies and procedures in compliance with local labor laws and regulations (NOM-035, 037)

Manage HR documentation, ensuring accuracy, completeness, and with confidentiality.

Streamline HR processes to increase efficiency and effectiveness.

Foster a positive work environment by promoting open communication and a culture of mutual respect.

Delivers and facilitates onboarding and offboarding processes and responsibilities (contract, NDAs agreements, benefits, last payments, etc.)

Responsible for managing and resolving complex employee relations issues, including conflicts, supporting performance improvement plan development and delivery as required, conducts effective, thorough and objective investigations as necessary.

Analyzing KPIs in support of HR and site metrics, identifying trends and supporting actions for improvement and engagement Coach leaders to build leadership capabilities in themselves and their teams.

Qualified candidates will have:

Proficiency in English language, able to interact at a professional level.

Bachelor’s degree in Human Resources, Business Administration, or a related field.

At least 5 years of proven experience working in an HR equivalent role

Prior HR experience, including knowledge of performance management, employee development, employee communications, and HR fundamentals, as well as demonstrated knowledge of human resource management principles and practices, and federal employment law.

Strong organizational skills with the ability to manage multiple tasks and priorities effectively, adapt to changes, provide solutions to unexpected circumstances, and meet deadlines.

Demonstrate strong HR analytics with initiative for improvement

Proficiency in handling employee relations matters with a focus on conflict resolution.

 Strong communication skills, both written and verbal, with the ability to interact professionally with employees at all levels.

Ability to maintain confidentiality and handle sensitive information with discretion. Strong work ethic.

Prompt, reliable, self-starter, highly organized, and is action-oriented with a sense of urgency. Excellent attention to detail, critical thinking, and accuracy in data entry and record-keeping.

Able to demonstrate behavior aligned with Ingredion values and promote professionalism in the organization

Tech Savvy (Microsoft Office Suite, Outlook

                    Ideal: Workday, Service Now)

Relocation Available?       No

Job Grade:                         

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

No