Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of the systems and provide timely support to resolve any issues that may arise. Your role will involve monitoring system performance, troubleshooting technical problems, and collaborating with cross-functional teams to deliver high-quality services. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure smooth operations. - Monitor system performance and identify areas for improvement. - Troubleshoot technical issues and provide timely resolutions. - Implement best practices for system maintenance and optimization. - Document and maintain system configurations and processes. - Assist in the planning and execution of system upgrades and migrations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure and OneDrive administration - Strong understanding of cloud migration and implementation processes. - Experience with managing and supporting production systems. - Knowledge of ITIL framework and incident management processes. - Familiarity with monitoring tools and performance optimization techniques. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Teams Infrastructure. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

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