Banking Services Operations Associate III - Adjustment Services

Posted:
9/26/2024, 7:18:41 AM

Location(s):
Bridgeport, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Overview:

Primary Responsibilities:

  • Complete quality reviews and mailing of MICR and TRA correspondence.
  • Provide phone support for internal calls.
  • Provide assistance with moderate training within the department.
  • Process adjustments between banks via appropriate online systems.
  • Resolve routine adjustment-related problems independently and within established procedures; escalate more complex problems to management.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

Supervisor/Managerial Responsibilities:

Education and Experience Required:

Associates’ degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience

Proven data entry skills

Proven personal computer skills

Education and Experience Preferred:

Some post-high school education

Minimum of 3 years’ banking experience within an operations unit or the department

Reconciliation skills

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.00 - $34.29 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America