Posted:
12/13/2024, 2:34:35 PM
Location(s):
Heredia Province, Costa Rica
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
This position will process all received requirements in a timely and accurate manner, according to the assigned transaction process.
Key Responsibilities:
Actively support the implementation of best practices within the department.
Knowing and following the escalation path when needed dispute or resolution.
Analyse, interpret, and communicate valuable information to Team Lead.
Ability to train others in the process. To be a subject matter expert in the process.
Handle customer service queries internally.
Maintain policies and procedures for accounting processes continuously improve process design focusing on simplification, standardization, quality improvement, and cost minimization evaluate best practices with global peers and become a best practice sponsor.
Maintain appropriate controls and segregation of duties in accordance with the client internal controls policies.
Learning and Growth Assists with the day-to-day learning structure of the team.
Handle high execution payment volumes on a short time reaction & fix payment with rejections based. This to keep KPI's or SLA in green.
Handle escalations between the business and the BPO.
Understand about basic steps to book an invoice (Indexing, invoice processing).
Post high volumes of invoices (suppliers, public services, intercompany, employees) and reporting and following up on invoices with problems.
Strong invoice compliance process.
Knowledge about the different processes to book different invoice types.
Understand the relationship between AP and other departments.
Understand the particularities on taxes and invoice`s booking over different countries or in a specific country.
Execute operational reports and understands the use of each of them.
Knowledge and ability to explain accounting impact of invoices/ down payment booking/ credit and debit notes.
Handle high volumes of invoices based on SLAs and KPI’s.
Understand the relationship between purchase order - good received and invoice (3-way match).
Identify posting errors (price difference, tax problems, purchase orders consumed, pending GR) and report to the responsible area and follow up.
Report weekly metrics.
Assure that all invoices to be posted have the right approvals and follow the procedure and polices.
Knowledge about the basic steps on how a Payment team works (Payment projections - approval of funds - forecast - execution of payment proposals).
Process payment proposals and manual payments.
Coordinate the approval of payments.
Maintain the bank reconciliation up to date.
Receive and resolve payment and customer inquiries.
Understand the relationship and between Payments activities and other departments (IP, RTR, RH, Taxes, COMMEX, MD & COE).
Explain different processes type of payment execution (One Bank-Semi automatic & Manuals).
Execute the portfolio review and prepare the weekly payment projections.
Responsible for executing weekly compensation.
Report weekly metrics.
Required Experience
Should have 1-2 years of experience in accounting- Admin areas.
Bachelor's degree. Business Administration as a plus
MS office knowledge.
Basic Excel skills.
Good team player with a positive attitude and collaboration skills.
Flexible to work per the business need.
Effective communication.
Strong customer service orientation.
Ability to deal with ambiguity.
Should be organized.
Teamwork.
Continuously look for process improvement.
Overtime and On-call may be required.
Local holidays are observed.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing