Technology Team Lead - Cloud API Services (Direct Reports)

Posted:
8/8/2024, 5:00:00 PM

Location(s):
Buffalo, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days.

At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking.  We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks.  We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better.  Join us and be part of something new as we build tomorrow’s bank, today.

Overview:     

Are you ready to be at the forefront of banking technology? Join M&T Bank as a Team Technical Lead and take charge of our development team's mission to securely host APIs in the cloud. As a key player, you'll be responsible for defining the direction of our cloud-based API ecosystem, ensuring not only security but also alignment with our overarching API strategy. You'll collaborate closely with cross-functional teams to design and implement robust solutions that drive innovation while safeguarding our customers' data. If you're passionate about leveraging cutting-edge cloud technologies to shape the future of banking and support our API strategy, we want you on our team!

Primary Responsibilities:

  • Lead a team of talented engineers responsible for the support, maintenance, and enhancement of our API Gateway in the cloud environment.
  • Take ownership of the end-to-end support process, from monitoring and troubleshooting to incident response and resolution, ensuring minimal downtime and optimal performance.
  • Stay abreast of industry trends and emerging technologies in cloud-based API management and leverage this knowledge to drive innovation and drive strategic initiatives.
  • Serve as a subject matter expert on API Gateway technologies, providing guidance and mentorship to team members and stakeholders.
  • Collaborate closely with cross-functional teams including developers, DevOps engineers, and security specialists to implement best practices for API Gateway management and security.
  • Drive continuous improvement initiatives to enhance the scalability, reliability, and efficiency of our API Gateway infrastructure.
  • Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Scope of Responsibilities:

Oversees a development team of 2-5 developers.

Supervisory/Managerial Responsibilities:

5-10

Education and Experience Required:

  • A combined minimum of 9 years’ higher education and/or work experience, including a minimum of 4 years’ technology or systems experience and 3 years' leadership experience.
  • Capable of working on multiple projects of a complex nature
  • Proven track record of leading technical teams in cloud environments
  • Proficiency in RESTful API development and support
  • Strong proficiency in programming languages such as Python, Java, or JavaScript, with experience in scripting and automation.
  • Testing automation experience with JUnit, ReadyAPI, and/or Postman.
  • Experience with CI/CD Pipelines using GitLab and integration with security and static code scanning utilities.
  • Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment.
  • Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Excellent analytical skills and decision-making skills
  • Experience encouraging teamwork and serving as role model when leading and directing others.
  • Experience driving project milestones in an Agile (Scrum and/or Kanban) environment.

Education and Experience Preferred:

  • Bachelor’s degree
  • Minimum of 10 years’ technology management or large program leadership experience
  • Deep understanding of cloud platforms such as AWS, Azure, or Google Cloud, and experience with API Gateway services (e.g., AWS API Gateway, Azure API Management).
  • Experience with Docker containers and microservices.
  • Experience with Infrastructure As Code (IAC) technologies such as Terraform, Azure Resource Manager or AWS CloudFormation.
  • Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect are a plus.
  • Good understanding of the Bank’s application framework
  • Aware of the Bank’s business plan and strategic objectives with ability to shape direction.
  • Understanding business(es) supported and its’ terminology.

We support our team members with generous benefits.

  • Competitive compensation
  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • Work-life balance and flexible work arrangements
  • Banking Officers start with 25 days PTO plus 12 paid holidays
  • 40 hours paid volunteer hours per year
  • Much more. For details, see: M&T Benefits Overview

“Would you like to work for a company who has made it their goal to become one of the best places to work?  Are you passionate about learning and using the newest technologies?  Would you like to be part of a team culture that values innovation, creativity, empowerment, and individuality?  We are looking for engaged Leaders & Developers to help drive modernization with contemporary tools. This is your chance to make a true difference!”

Click here to check out the new Tech Hub!

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $97,869.52 - $163,115.87 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America