IT Service Management Representative

Posted:
11/9/2025, 8:56:13 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : IT Service Management Representative
Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
Must have skills : Splunk
Good to have skills : Data Visualization, Data Analytics
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are seeking a skilled Cloudera resource with experience in Cloudera Data Platform (CDP) and hands-on experience in development and integration. The candidate will be responsible for architecting, implementing, and optimizing data solutions using Cloudera, ensuring seamless integration with enterprise systems and cloud platforms. Roles & Responsibilities: Key Responsibilities: Architect and implement scalable data solutions using Cloudera Data Platform. Develop and optimize ETL/ELT pipelines for structured and unstructured data. Integrate Cloudera with enterprise applications and cloud services. Configure and manage security, governance, and compliance frameworks. Troubleshoot and resolve issues related to Cloudera platform and integrations. Design and maintain dashboards for monitoring data flows, performance, and health. Collaborate with cross-functional teams to deliver business-critical data solutions. Technical Experience: Minimum of 3 years of experience in Cloudera. Proficiency in Python, Java, or Scala for data engineering tasks. Experience with NiFi, Kafka, and cloud integration. Knowledge of data security, governance, and monitoring best practices. Professional & Technical skills: Must Have Skills: - Cloudera Product Expertise (CDP, Hadoop, Spark, Hive, Impala, NiFi, Kafka) - Strong experience in Python/Java/Scala for data engineering and automation - Integration of Cloudera with cloud platforms (AWS, Azure, GCP) - Data pipeline design and orchestration (NiFi, Airflow) - Security and governance (Ranger, Atlas) Good to Have Skills: - Experience with containerization (Docker, Kubernetes) - Familiarity with ServiceNow ITOM or similar ITSM tools - DataOps and CI/CD pipeline implementation - Exposure to Data Observability and Monitoring tools Additional information: Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills. Educational Qualification and Certification: Graduate Degree in Computer Science, Information Technology, or related field. Relevant Cloudera certifications (e.g., CCA, CCP) are a plus.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing