This will be your future team:

Our global team operates from India and Czech Republic delivery centers supporting our client with variety of HR processes for multiple countries. We support our client on its HR transformation journey. We are open-minded, hardworking and ambitious. We have a very open attitude to change and welcome ideas that can help improve things both for us and for the client.

This will be your future role:

The HR Trusted Advisor brings the HR knowledge and experience to deliver unique and high-quality support to the client, ensures that the HR processes are administered and delivered according to the terms agreed by Accenture and the client.

As HR Trusted Advisor you enjoy helping people on the phone, via email and other channels with any HR related questions they might have in German and Czech languages. Your main area of support will be related to onboarding and job changes administration.

You will be in regular interaction with your stakeholders (HR Partners, Managers, employees), while ensuring all the agreed Service Levels are met along with high levels of customer satisfaction. You will work closely with your team lead and other colleagues from India delivery center to ensure continuity of HR process delivery for the client.

No doubts that your expert knowledge will be a key factor for successful operation of the entire team.

• Fluency in German (C1) and English (B2) language; knowledge of Czech language is a plus
• 1 year of relevant HR experience or of similar support function experience (Customer Service, Operations delivery, Back Office and Administration, Hospitality, Event Coordination, Personal Assistant)
• Good communication: high level of written and oral skills
• Interpersonal skills
• Strong customer focus and client satisfaction orientation
• High sense for detail as legally binding documents are produced
• Good knowledge of Microsoft suite applications (experience with WorkDay, SAP is an advantage)
• Flexibility and adaptability to a changing work environment

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.