Manager Customer Development EMEA

Posted:
1/4/2026, 10:57:53 PM

Location(s):
Lesser Poland Voivodeship, Poland ⋅ Bavaria, Germany ⋅ England, United Kingdom ⋅ Flemish Brabant, Belgium ⋅ Leeds, England, United Kingdom

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Farnell

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.


Job Summary:

Support the development of customer sales strategy for business expansion. Monitors performance of customer accounts in EMEA in line with strategy and business financial objectives.


Principal Responsibilities:

  • Strategizes, develops, implements, and monitors business goals, operating plans and budgets for long term growth. Monitors sales levels for assigned region and targets areas for improvement.
  • Implements processes and procedures which facilitate organizational growth and profit objectives.
  • Engages with internal stakeholders across Sales and Supplier Marketing teams.
  • Provides coaching to team members to aid development of value added solutions; optimising customer relationships.
  • Provides leadership and management direction to assigned territory and sales support staff to include hiring, managing employee performance, training, and salary administration.
  • Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market.
  • Other duties as assigned.


Job Level Specifications:

  • Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams. Accountable for the performance and results of a team and/or department.
  • Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports.
  • Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.
  • Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management. Participates and presents at meetings with internal and external representatives.
  • Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.


Work Experience:

  • Typically 6+ years including 2+ years of supervisory experience


Education and Certification(s):

  • Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.


#LI-FARNELL

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.


Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected]

Job Applicant EMEA Imprints

Avnet

Website: https://www.avnet.com/

Headquarter Location: Phoenix, Arizona, United States

Employee Count: 10001+

Year Founded: 1921

IPO Status: Public

Industries: Electrical Distribution ⋅ Electronics ⋅ Hardware ⋅ Internet of Things ⋅ Software ⋅ Supply Chain Management