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Our Technology Center solves industries’ and organizations’ most challenging problems with leading-edge technologies. Our Bulgarian Technology team is currently implementing complex global projects in a vast portfolio of industries – e-commerce, retail, insurance, banking, telecommunications, automotive, public sector, travel and culture.

The role is available for Sofia, Plovidv, Varna, Burgas, Ruse.

The SAP Maintenance Functional Engineer for Master Data Management (MDM) is responsible for the ongoing support, maintenance, and enhancement of SAP MDM processes. This role involves troubleshooting, configuring, and optimizing SAP MDM functionalities to ensure accurate and efficient master data management. The position demands a deep understanding of SAP MDM functionalities, data governance, and strong analytical and problem-solving skills

Key Responsibilities:

• Provide Level 2 support for SAP MDM processes  addressing and resolving incidents and service requests.
• Monitor system performance and troubleshoot issues to ensure minimal downtime and optimal functionality.
• Collaborate with Level 1, Level 3 support and cross-functional teams to ensure resolution of complex issues and successful project delivery
• Configure and customize SAP MDM to meet business requirements related to master data management.
• Develop functional specifications for custom reports, interfaces, enhancements, and forms (RICEFW).
• Work with ABAP developers to implement custom solutions
• Analyze current MDM processes and recommend improvements.
• Ensure data accuracy, consistency, and completeness across the SAP landscape.
• Implement data governance policies and procedures to maintain high data quality standards.
• Conduct regular data quality audits and implement corrective actions.
• Conduct regular system health checks and performance tuning.
• Create and maintain detailed documentation of configurations, processes, and procedures.
• Participate in SAP implementation and upgrade projects, providing expertise in MDM.
• Conduct testing, including unit testing, integration testing, and user acceptance testing
• Ensure compliance with company policies, industry standards
• Implement and maintain security measures to protect sensitive data within the SAP system

Technology Stack Used & Required Knowledge:

•  Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, Accounting, or a related field.
• Minimum of 3-5 years of experience in SAP MDM, with at least 2 years in a support or maintenance role.
• Proficiency in SAP MDM configuration and customization.
• Strong understanding of master data management principles and data governance.
• Experience with integration points between SAP MDM and other SAP modules (e.g., MM, SD, FI).
• Basic knowledge of ABAP programming and debugging

The Rest of the qualities, you know them:

• Leading and organizing teams of various sizes
• Client Facing Skills
• Travel Availability (short/long term)
• Flexibility in using different technologies/ platforms
• Ability to shift gears quickly and cope with change
• Analytical & Detail Oriented
• Confident, proactive and self-motivated
• Disciplined and “Team first approach” oriented

Benefits:

• Employee Assistance Program
• Career Counselling
• 30 day paid time off
• Hybrid working regime
• Options to buy shares
• Relocation Bonus
• Luxury health & dental insurance
• Life insurance
• Bonuses for special occasions
• Certification
• Food vouchers
• Multisport cards
• Fuel card/Public transport card

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