Golf Course Ranger

Posted:
7/28/2024, 5:00:00 PM

Location(s):
Phoenix, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

The GCU Golf Course in Phoenix endeavors to enhance the local community with upscale, yet affordable, recreation. The golf course provides a learning environment for GCU business students and serves as the home for GCU Golf student-athletes. Our mission is to position the former Maryvale Golf Course as a community and university asset.

Grand Canyon University Golf Course is seeking a 2 part-time Golf Ranger. The Golf Ranger is responsible for keeping the work area neat and clean. Assist in keeping the course and areas around the clubhouse clean, and call attention to golf shop of any maintenance issues needing addressing. This role will be located at our Golf Course on 59th Ave and Indian School Rd.

Schedule: Must be flexible 2 to 4 days a week (Sunday needed).

What you will do:

  • Act as the on-course customer service specialist for the facility.

  • Promote the facility programs, events and image to the customer s of the facility at all times.

  • Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience.

  • Check with the golf shop for any unusual or special instructions, such as cart paths only etc.

  • Make sure all equipment; radio, cart, etc. are working correctly.

  • Keep accurate recordkeeping of the number of players daily.

  • Communicate with the golf shop on a regular basis.

  • Assist customers with any on-course problems – alert appropriate supervisor if necessary.

  • Move around the course in reverse order, hole 18 back to hole 1.

  • Enforce facility rules and regulations.

  • Keep players on the pre-determined pace-of-play schedule and report any problems to the golf shop.

  • Continually check in with the golf shop personnel (25-30 minutes), even if there is nothing to report, for possible change of duties

  • Be prepared for inclement weather (air horn, rain gear, etc.), understand bad weather procedures and communicate with golf shop during weather alerts as necessary.

  • Assist other outside staff as needed.

  • Additional duties as assigned.

What you will need:

  • Demonstrated customer service experience required.

  • Demonstrated basic knowledge of golf course etiquette.

  • Must have AZ driver’s license with a clean driving record.

  • Must pass pre-employment background investigation.

  • MS Office Suite

  • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.

  • Excellent oral communication skills

  • Self-motivated with desire to promote.

  • Service and customer focused attitude

  • Enthusiastic, outgoing attitude and personality, patient and non-combative

  • Organized, able to work in a busy environment where the priorities are changing.

  • Knowledge of Golf Course etiquette

Why work at GCU:

  • 401(k) saving plans

  • Practice & play at golf course.

  • 50% off at Lope House Restaurant