Duties and Responsibilities
• Responsible for managing system implementation in Oracle CPQ / CX, making significant process optimizations for business productivity
• Design the architecture of Oracle Configure-Price-Quote (CPQ) and Partner Relationship Management (PRM) solutions and integrating them with the broader CX platform and other enterprise applications.
• Responsible for driving resolution to complex issues drawing from prior experience and analysis of issues
• Manages projects, with the responsibility for the delegation of work and the review of others' work product.
• Provide Tier II/III application support, coordinating with teams to ensure delivery of enhancements, new features.
• Ensures applications are created using software development best practices and security best practices.
• Participates in, solicits feedback, provides proactive communication with internal and external customers
• Influences parties within and outside of the job function at an operational level regarding policies, practices and procedures.
• Responsible for providing guidance, coaching and manage consistent implementation of CPQ tools and technologies
Qualifications / Requirements
- 8+ years of experience in Oracle Platform, CX, PRM
- 5+ years of experience with Big Machines (Oracle CPQ Cloud)
- Expertise in Oracle CPQ / Big Machines platform, including configuration, commerce, document engine, and BigMachines Language (BML).
- Experience with hosted web applications and APIs, including XML, XSL, SOAP, and JavaScript.
- Ability to design and oversee the configuration and development of custom objects and workflows in CPQ and PRM.
- Hands-on experience with Oracle Fusion Cloud architecture and design.
- Strong Knowledge on release updates, user management, CPQ solutions and audit controls
Functional knowledge on CRM concepts, sales & services cloud, communities
Automation, scripting experience is a plus - Strong knowledge of integration practices, user management, and CPQ solutions, including pricing, product configuration, and proposal development.
- Experience with other CRM applications such as MSFT Dynamics, Salesforce and ERP systems (Oracle ERP Cloud) is a plus.
- Excellent written and verbal communication skills.
- Advanced Experience with Agile development methodology, continuous integration and tools (JIRA etc.) used to achieve the same
- Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
- Ability to work independently and as part of a team while operating effectively in a collaborative environment
Education Requirements• Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience
About Us:
Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at [email protected] for assistance.