Posted:
2/12/2026, 6:47:11 PM
Location(s):
Hong Kong, Hong Kong, China ⋅ Hong Kong, China
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
As the Lead Counsellor within our alcohol and non‑opiate support service, you will play a central role in ensuring the delivery of high‑quality, client‑centred therapeutic support. Working within the HAGA/STAND partnership, you will lead on the clinical integrity of our counselling provision, ensuring that residents receive safe, effective, and compassionate support.
You will oversee the full therapeutic pathway—from assessment through to intervention—ensuring best practice, safeguarding, and quality standards are upheld across the service.
You will be an experienced and confident counselling professional, capable of leading others and maintaining high clinical standards within a busy community service. You’ll bring strong therapeutic expertise, sound judgement, and a commitment to empowering individuals affected by alcohol or non‑opiate drug use.
You will have:
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
Closing Date:
2026-03-06Website: https://richmondfellowship.org.uk/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 1959
IPO Status: Private
Industries: Charity ⋅ Employment ⋅ Health Care ⋅ Mental Health ⋅ Nursing and Residential Care