Process Support Engineer - Chengdu

Posted:
12/22/2024, 11:45:43 AM

Location(s):
Chengdu, Sichuan, China ⋅ Sichuan, China

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ IT & Security

Workplace Type:
On-site

Key Responsibilities

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements. 

Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

Knowledge of 2 or more processes on 1 or more technologies

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Qualifications

Education:

Master's Degree

Skills:

Certifications:

Languages:

English

Years of Experience:

Up to 1 Year

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Applied Materials

Website: https://appliedmaterials.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1967

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Electronics ⋅ Manufacturing ⋅ Semiconductor ⋅ Software