Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Information Technology Entry Analyst is an entry-level position ideal for recent graduates or individuals transitioning into the IT field. This role involves supporting the IT department by assisting with the maintenance of computer systems, troubleshooting issues, and providing technical support to users. The analyst is expected to collaborate with team members, learn from senior professionals, and contribute to the smooth operation of IT services within the organization.
Responsibilities:

System Analysis and Maintenance
• Identify and troubleshoot system issues
• Perform regular maintenance and updates
• Monitor system performance and make recommendations for improvement
User Support
• Respond to user inquiries and technical support requests
• Provide training and guidance on system usage
• Assist with user onboarding and offboarding processes
Data Management
• Ensure data integrity and accuracy
• Develop and implement data backup and recovery plans
• Troubleshoot data issues and perform data cleansing
Security Management
• Monitor and maintain system security protocols
• Identify and address potential security risks
• Implement and enforce security policies and procedures
Project Management
• Assist in the planning, development, and implementation of IT projects
• Coordinate with cross functional teams to ensure project success
• Monitor project progress and provide regular updates to stakeholders
Documentation
• Create and maintain technical documentation for systems and processes
• Update and improve existing documentation as needed
• Ensure documentation is accessible and organized for easy reference
Continuous Learning and Improvement
• Stay up-to-date on industry trends and advancements in technology
• Continuously improve technical skills and knowledge
• Make recommendations for process improvements and system enhancements.

High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• A bachelor’s degree in Computer Science, Software Engineering or a related field with at least 0-3 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Strong skills in programming languages such as C#, DOT NET Core, Python.

• Several years of experience in software development, including familiarity with the full software development lifecycle.

• Basic understandings of ML Frameworks: TensorFlow or PyTorch or Scikit-learn 

• Solid understanding of software development lifecycle and database management.• Basic frontend skills with JavaScript and React.

• 0-3 years hands-on with Azure Function Apps, Key Vault, Managed Identity, and Service Bus.• In-depth knowledge of database design and management with systems like SQL Server.

• Strong analytical and problem-solving skills to address complex software issues.• Experience leading or mentoring junior developers and collaborating with cross functional teams.

• Excellent communication skills to effectively liaise with both technical and nontechnical stakeholders.

• Knowledge of project management principles and experience with methodologies like Agile, Scrum, or Kanban.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.