We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As Traffic Coordinator, Demand Acceleration, you will have a pivotal role within our Product Strategy & Training department helping manage the end-to-end flow of our Go-To-Market and creative projects, ensuring all deliverables align with brand standards and are completed on schedule.

As Traffic Coordinator you will balance multiple projects, manage stakeholder expectations, and help maintain a seamless, efficient workflow that allows the team to meet high standards of quality while delivering on time.

Responsibilities

Project Flow Management

• Organize and manage the flow of key projects in Smartsheet from initial request through to final delivery, ensuring that tasks move efficiently between teams.

• Partner with the Demand Acceleration Lead to mature traffic systems and workflows to optimize the creative process and reduce bottlenecks.

• Timeline Tracking and Scheduling

• Establish and maintain project schedules, set deadlines, and track project milestones for key projects.

• Proactively communicate deadlines to team members and other stakeholders, adjusting timelines and priorities as needed to accommodate changing project demands.

• Work closely with the project team to anticipate potential delays and develop contingency plans.

• Cross-Functional Communication and Coordination

• Serve as the main liaison between Demand Acceleration, Marketing, industry teams, and other internal teams, ensuring all team members have a clear understanding of project goals and requirements.

Quality Assurance and Consistency

• Review key deliverables for accuracy, brand alignment, and adherence to quality standards before submitting them for final approval.

• Establish and uphold best practices in creative project management to maintain consistency and quality across projects.

Reporting and Documentation

• Document project progress, issues, and lessons learned to improve future workflows and outcomes.

• Partner with Demand Acceleration team to lead knowledge management activities, ensuring consistent file structures and taxonomies across Teams and Sharepoint so the team, and stakeholders we support, can easily find the creative assets they need.

Team Support and Resource Management

• Provide support to the creative and marketing teams, anticipating resource needs, and helping to balance workload distribution.

• Ensure team members have the assets and information needed to complete their work efficiently.

• Conduct weekly status meetings with Creative team and Go To Market Team to review new intake items, validate priorities and timelines.

• Attend meetings with leadership to provide information and collect notes for distribution.

Qualifications

A successful candidate will have good attention to detail, troubleshooting skills, the ability to learn new technologies, functionalities, and processes quickly, and the ability to work on their own as well as within a small team.  Candidates should demonstrate a willingness to go the extra mile for the team's success. They will be a leader, problem solver, creative thinker, and interested in learning about their clients' businesses. This position is an excellent opportunity for a professional with a strong background in Marketing to grow in our company. 

Education

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field (or equivalent experience). – Required.

Technical / Soft Skills

• Project Management Skills: Strong organizational and multitasking abilities to manage multiple projects and deadlines simultaneously. - Required

• Effective Communication: Exceptional verbal and written communication skills, able to clearly articulate project needs and updates to diverse teams. - Required

• Attention to Detail and Organization: High attention to detail with the ability to identify potential issues early and maintain accurate records. - Required

• Problem-solving and Adaptability: Capable of adjusting to shifting priorities in a dynamic environment and solving issues proactively. - Required

• Marketing and Creative Process Knowledge: Basic understanding of marketing and creative workflows, including production timelines and brand consistency. – Required

• Project Management Tools Proficiency: Hands-on experience with project management tools, Smartsheet, and/or Workfront is a plus! - Preferred

Experience

• Minimum of 2-3 years in a project management or traffic coordination role within a creative, marketing, or agency environment - Required

Other Preferred Qualifications

• Prior experience in creative agencies or in-house marketing departments.

• Familiarity with quality control processes in marketing and experience managing client feedback.

• Ability to balance multiple competing priorities and thrive in a creative environment.

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.