GENERAL DUTIES & RESPONSIBILITIES

• These duties and responsibilities represent the functions in the Billing and Partner Payment groups.

• Captures, documents and tracks all product and services sold using existing billing systems and tracking databases.

• Monitors transactions through implementation and reviews for accurate and consistent billing month over month.

• Reviews and enters contract information into billing system.

• Ensures all monthly billing data is loaded and accounted for in the billing system.

• Monitors and notifies billing specialist when contract/services are implemented, amended and/or renewed.

• Communicates with and provides reporting to business units and Finance.

• Ensures integrity of data flowing into billing systems is accurate and complete.

• Assists with system balancing process and prepares process documentation.

• Works with implementations team to ensure timely billing as services are added or implemented.

• Automates production files.

• Attends project meetings and work with various levels of business and IT staff.

• Participates in user acceptance testing.

• Validates rate changes in the billing system and through the first two monthly invoice cycles.

• Initiates system review requests when billing system requires IT investigation.

• Participates in internal/external audit testing.

• Identifies, develops and implements process improvements within existing billing platforms and processes.

• Other related duties assigned as needed.

EDUCATION REQUIREMENTS

Bachelor’s degree or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Ability to read and interpret contracts

• Basic knowledge of the business

• Understands basic accounting concepts and contract language

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner

• Proficient in the use of basic office equipment and tools as well as applications specific to financials and billing systems/processes

• Works well in an environment with firm deadlines; results oriented

• Ability to multi-task and adjust schedules to meet deadlines in a fast-paced environment

• Ability to maintain confidentiality

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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