Posted:
12/22/2024, 2:19:26 PM
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoint between humans and organizations faster and more intelligent. Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Our products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge-all from one AI platform.
Forethought has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disrupt-the world's most prestigious startup competition-and was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes' Next Billion-Dollar Startups.
Website: https://forethought.ai/
Headquarter Location: San Francisco, California, United States
Employee Count: 101-250
Year Founded: 2017
IPO Status: Private
Last Funding Type: Series C
Industries: Artificial Intelligence (AI) ⋅ Customer Service ⋅ Enterprise Software ⋅ Generative AI ⋅ Machine Learning ⋅ SaaS