Posted:
5/10/2026, 5:00:00 PM
Location(s):
Melbourne, Victoria, Australia ⋅ Victoria, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Software Engineering
Workplace Type:
Hybrid
Summary
Avanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client’s businesses.
We are seeking a M365 Support Specialist who is passionate about helping customers and eager to learn. You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.
In this role, you'll support customers across Avanade’s Managed Services while developing your technical and problem-solving skills. You'll work through customer queries from start to finish, providing updates, gathering information, and ensuring a smooth experience.
Key Responsibilities
.
Skills and Experience
You are an experienced technologist and are comfortable working with a technical team with a track record of solution delivery. You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.
You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients. You will also seek to continually improve our clients’ environments though evergreen practices and platform evolution.
You will be an Australian Citizen (Existing security clearance will be highly regarded and will be required for the role).
Ability to work onsite at least 3 days per week (up to 5 preferred) in Melbourne.
In addition, your professional skillset likely includes:
Preferred Education Background:
You will likely possess a bachelor’s degree or equivalent in in computer science, computer engineering, management information systems or a related field.
Microsoft Certification – Microsoft 365 Certified in one or more areas
Preferred Years of Work Experience:
.
Website: https://www.avanade.com/
Headquarter Location: Seattle, Washington, United States
Employee Count: 10001+
Year Founded: 2000
IPO Status: Private
Industries: Business Intelligence ⋅ Consulting ⋅ Enterprise Software ⋅ Information Technology ⋅ Management Consulting ⋅ Professional Services