Community Outreach Specialist

Posted:
11/3/2024, 4:00:00 PM

Location(s):
Wisconsin, United States

Experience Level(s):
Mid Level

Field(s):
Growth & Marketing

Workplace Type:
Hybrid

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is ‘To empower our patients to live healthier, more rewarding lives through access to exceptional care tailored to their needs.’

We are seeking a talented and experienced individual to join our growing team as our Community Outreach Specialist, developing and setting the pace for referral growth at Geode Health.

At Geode Health, we are on a mission to transform mental healthcare in America. We are founded on the principle that mental healthcare should be easily accessible, affordable and distinctly effective.  We’re young and scrappy, preparing to expand across the country. If this mission resonates with you, and you have extensive marketing operations skills, then join our incredible team and be part of this exciting journey.

This is a hybrid role based in either Milwaukee or Northern Illinois with travel to both areas required.

Key Responsibilities:

  • Responsible for finding, developing, and owning relationships with key partnerships in assigned markets that lead to significant patient referral volume, happy partners, and well-served patients
  • Conduct ongoing outreach to initiate partnerships in assigned markets
  • Identify and attend key networking and community events
  • Assist in content creation to drive lead generation
  • Assist in creation of lead nurturing program to improve partner lead conversion
  • Partner with Market Development Coordinators on upper funnel outreach strategies
  • Work cross functionally to ensure timelines and requirements for partnerships are met
  • Ability to follow through and perform with critical thinking and minimal supervision
  • Connect with clients and prospects via in-person meetings, phone, social media, zoom, email etc.

Ideal Candidate Profile:

  • Passionate about our mission and inspiring others
  • Self-starter, for whom no task is too big or too small and takes ownership of their decisions
  • Contribute to the collective effort both within own scope - and beyond - as needed
  • Creative and strategic thinker
  • A lifelong learner who believes in giving and receiving feedback to get better each day
  • Organized & process-oriented

Qualifications :

  • 3+ years experience in a marketing or outreach role in a B2B service environment
  • Work well under pressure and have exceptional time management skills
  • Driven self-starter that has a passion for helping those with mental health challenges find the care they need, and will work relentlessly to make this a reality
  • Strong time management skills, ability to handle multiple projects, set priorities and plan
  • Strong presentation development skills (Development and delivery to senior levels)
  • Prepare and present partnership proposals
  • Must be computer savvy and experienced using CRM software

Education and Experience:

  • Bachelor’s degree strongly preferred
  • Prior multi-location healthcare outreach experience preferred
  • Strong leadership and interpersonal skills
  • Strong communication and presentation skills
  • Ability to take initiative and follow-up independently
  • Demonstrated computer proficiency, analytical and math skills
  • Willing and able to travel between assigned markets

Working Conditions:

  • Standard office environment with occasional travel to client locations
  • May involve evening or weekend hours to accommodate client schedules
  • Potential exposure to stressful situations and emergency scenarios

Physical Requirements:

  • Ability to sit for 3-4 hours at a time between patient care and documentation
  • Fine finger coordination required for typing, pressing objects such as utilizing laptop/mouse for documentation purposes
  • Ability to speak clearly with patients and team members so others can understand. 
  • Ability to hear and understand others when speaking 
  • Ability to view computer screen monitor, small objects few feet away 
  • Ability to act and move quickly in emergency situations involving patient care

#LI-Hybrid

At Geode Health, we offer:

  • Competitive compensation
  • Flexible schedule
  • In-person and virtual patient visits
  • Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
  • Professional development opportunities
  • Clinical community, support, and leadership
  • Medical, dental and vision benefits
  • Life insurance
  • Short and long-term disability
  • Paid vacation and holidays
  • Matching 401k plan
  • State of the art technology

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available.  To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care.  We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact.  Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

To learn more, visit us as www.geodehealth.com

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.