It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The role oversees transportation operations, fleet management, scheduling, compliance, reporting, and staff supervision, while also serving as a working driver and dispatcher when needed. The position ensures the safe, compliant, and compassionate transportation of patients and families and actively supports organizational mission, vision, and values.

Education and Experience

• High School diploma or GED required.
• Previous professional driving experience required.
• Minimum of six months to one year supervisory experience in transportation, preferably healthcare.
• Minimum of one year experience working with frail and elderly populations.

Licenses, Certifications, and Training

• Valid state driver’s license with a clean driving record (state-specific).
• Current First Aid, CPR, and AED certification with hands-on skills validation (ARC or AHA).

Core Responsibilities

• Coordinate and oversee all transportation services and scheduling activities.
• Provide direct driver services as needed using safe and defensive driving techniques.
• Supervise, train, evaluate, and schedule transportation staff.
• Train drivers on specialty vehicle operation and patient transfer techniques.
• Coordinate and manage outside transportation vendors and review invoices.
• Oversee fleet maintenance, inspections, and vehicle safety programs.
• Maintain transportation operating procedures and program records.
• Ensure compliance with FDOT, FTA, CTC, Charter, AOR, Title VI, and other regulatory requirements.
• Prepare and submit transportation and grant reports including Section 5310 reports.
• Participate as a member of the interdisciplinary care team.
• Support grant writing efforts related to transportation services.

Driver Duties

• Safely operate specialty vehicles and transport patients.
• Utilize proper body mechanics and patient transfer techniques.
• Use Universal Precautions and required PPE.
• Maintain clean and safe vehicle environments.
• Use phones, radios, and routing systems appropriately.
• Demonstrate knowledge of basic medical equipment during transport.

Physical, Environmental, and Emotional Requirements

• Frequent standing, walking, bending, lifting up to 50 lbs.
• Ability to push/pull patients and equipment with assistance.
• Work primarily indoors with periodic outdoor exposure.
• Ability to concentrate amidst distractions and manage stressful situations appropriately.

Compensation Pay Range:

$67,976.53 - $106,213.33

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.