Meet and exceed established location sales quotas
Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures
Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share
Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community 
Analyze and be aware of competitor pricing
Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management
Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
Approve all discounts offered to customers
Prepare reports that demonstrate compliance with financial controls

Operations Support
Maintain all marketing materials, training manuals, sales equipment and other sales supplies
Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.

Compliance 
Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education
High school or equivalent
Bachelor’s degree preferred

Experience
Sales experience not required
Sales Counselor and sales supervisory experience preferred
Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses
Valid state/province driver’s license with good driving record
Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities
Working knowledge of Windows-based PC environment and MS office applications
Knowledge of Customer Relationship Management systems a plus
Ability to maintain confidentiality
Ability to work beyond standard business hours when necessary to service customers
Ability to set goals for employees that are challenging but achievable

Salary: $35 an hour plus commissions