Combo Agents

Posted:
8/12/2024, 5:00:00 PM

Location(s):
Illinois, United States ⋅ Chicago, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Description:

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?
AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.

As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services.
Job responsibilities:

  • Guide inbound/outbound airplanes to and from the gate
  • Transport, load and unload passenger baggage, cargo, and mail
  • Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
  • Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
  • Be on time, be prepared, and be safe

The Warehouse Agent will increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving/storing inbound and outbound shipments.

Duties and Responsibilities:

Duties required but not limited to:

  • Facilitate the loading and unloading of cargo to and from trucks
  • Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo
  • Issue appropriate warehouse receipt or collect signed copy of delivery receipt
  • Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent
  • Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks
  • Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse
  • Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight
  • Keep inventory of on hand freight, warehouse supplies, airline equipment and containers
  • Maintain security of the cargo and company’s equipment. Observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed.
  • Maintain work area in clean condition, reporting damaged or broken equipment as needed
  • Accepted related assignments from lead agents, supervisors or management
  • Adhere to all company policies and procedures
  • Other duties as assigned



Qualifications:

  • Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
  • Possess a valid driver’s license with a clean driving record
  • Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check
  • If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.


Physical Requirements:

  • Lift up to 70 pounds (32 kg) on a regular basis
  • Carry heavy items up and down jetway stairs
  • Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods
  • Work outside in all types of weather, around jet and machinery noises


Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

AGI employees should apply through ADP
M/F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.