Business Operations Manager

Posted:
7/31/2024, 3:10:30 PM

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Operations & Logistics

Who we are:

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.

To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.

Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

About the role:

We are looking for a Business Operations Manager who will influence a variety of initiatives alongside a world class team that is growing a modern commercial insurance product from the ground up. 

Reporting directly to the Business Operations Lead, you will partner with Go-to-Market teams including Product, Marketing, Business Development and Underwriting to drive strategy and create efficient processes.

You will play a critical role in creating the frameworks that enable Nirvana to scale successfully. Each week will bring a new set of projects and challenges, where success is measured by data driven outcomes, and where you will have real ownership of business results.

What you’ll do:

  • Strategy: Identify, triage, and drive the strategic thinking on key revenue questions, issues, and roadblocks facing the company using your business acumen.

  • Analysis & Insights: Conduct quantitative research and analysis that results in compelling takeaways and recommendations for our leadership team.

  • Impact & Execution: Collaborate on critical operational excellence projects, turning your strategic recommendations into reality.

  • Planning / Business Health Reporting: help develop and track critical operating metrics associated with each major project for the Executive team and communicate actionable insights to relevant stakeholders.

  • Since we’re still in scrappy startup mode, there’s a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today’s problems while balancing our need to build for the long-term.

About you:

  • 3+ years of experience in management consulting, investment banking, or revenue operations.

  • Strong analytical, problem solving and interpersonal skills.

  • Comfort working in a high growth, ambiguous environment.

  • Critical thinker who isn’t afraid to provocateur and make decisions.

  • Diplomacy, tact, and poise under pressure when working through issues.

  • Bias-to-action - you’re not afraid to get your hands dirty & stretch yourself.

  • Owner mentality - take accountability for your actions & results.

  • Nice to have: MBA

Benefits:

  • Competitive salary & equity

  • Medical, dental & vision insurance

  • 401k with company match

  • Unlimited PTO

  • #LI-Remote