Job Requirements

Responsibilities:

• Deep understanding and experience using the MS D365 FO Platform
• Manage the change control management process of future changes, releases, updates and enhancements of the D365 environments:  Production, UAT and Development.
• Work with internal and external partners to develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications.
• Experience with relational Databases, SQL and Data modelling.
• Experience with Azure DevOps and an understanding of source control versioning and branching.
• Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape
• Excellent analytical, communication and technical skills combined with excellent planning and organizational skills
• Identify continuous improvement opportunities for assigned systems and processes.
• Assist in the supporting applications, features, functions, systems and in the configuration, updates, and upgrades to D365.
• Coordinate and lead user acceptance tests with the business units and end users against business requirements.
• Partner with internal and external support teams to resolve any D365 issues or bugs.
• Provide end user guidance, documentation and assist users with day-to-day issues, problems, and questions.
• Stay abreast of D365 enhancements, adapt quickly, and self-learn.

Qualifications/ Experience:

• B.A. or B.S. Degree in Computer Science, IS, IT or related field, or equivalent combination of education and work experience.
• 5 – 7 years of total IT experience.
• 5 years of experience with D365 F&O (formerly AX) development.
• D365 CRM Experience
• Experience and understanding of other related Microsoft Products – PowerApps, PowerAutomate.
• Knowledge of Azure Infrastructure, capabilities, and cloud basics.
• Works well in team setting and individually.
• Strong communication and customer service skills.