Overview:

RMIT Vietnam is seeking a Centre Manager to lead our Hanoi campus within the School of English & University Pathways (SEUP). As a key member of the School’s leadership team, this role is responsible for the effective operation and growth of the centre, bringing together people leadership, operational management, business development, stakeholder engagement and academic oversight to support high-quality student experiences and sustainable campus performance.

Expected start date: at the earliest available opportunity.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

Expatriates

• Competitive remuneration package USD for expatriate candidates
• Relocation allowance package starting at US$6,000
• Relocation flights from home location to Vietnam for candidate and direct dependents (if applicable)
• International repatriation flights for the staff and direct dependents at the end of their contract.
• School tuition fees for children to attend the K-12 program in Vietnam, up to US$20,000 per child or US$40,000 for two children per year.
• Premium private medical insurance for employee and immediate family, plus Personal Accident Insurance
• Dedicated support from Global Mobility Team to support with immigration and relocation to Vietnam.

Vietnamese candidates

• Competitive remuneration VND package for Vietnamese candidates.
• 13th month Tet bonus
• Private Health insurance for you and your family, plus Personal Accident Insurance

Other benefits

• Generous annual leave, career leave, volunteer leave and public holidays (Christmas and Tet Holidays)
• Professional development and career advancement
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

POSITION SUMMARY

The Centre Manager is responsible for ensuring the effective functioning and growth of the centre with a focus on operational management, business development, and academic oversight. This position involves overseeing day-to-day operations to maintain efficiency and stability in systems and procedures, including workforce planning and timetabling. The Centre Manager is tasked with developing and implementing strategies to identify and capitalise on growth opportunities and building relationships with external partners to enhance the centre's profile. The role involves collaborating with key stakeholders, such as School Manager and heads of programs, to support the centre’s operations as well as delivery of high-quality educational programs and contribute to academic initiatives that align with the centre's strategic goals. The Centre Manager role requires a proactive and strategic thinker with strong leadership skills, capable of effectively balancing multiple priorities to drive the success and advancement of the centre.

Key Accountabilities summary

Leadership and Workforce Management

• Oversee recruitment, development, and performance management to ensure an effective and engaged workforce across academic, administrative, and student recruitment teams.
• Foster a positive workplace culture through strategic workforce planning and operational management.

Operations and Facilities Management

• Collaborate with the School Manager to ensure efficient day-to-day operations and workforce allocation.
• Manage campus operations, including maintenance, security, incident management, and local university representation.
• Liaise with School Manager to manage budgeted center spending ensuring financial sustainability and exploring new revenue opportunities.

Corporate Services and External Relations

• Represent SEUP and RMIT University in dealings with the Vietnamese government, local authorities, and corporate partners, in collaboration with relevant RMIT Vietnam staff.
• Establish and maintain strategic partnerships with businesses and organisations, ensuring successful product development and delivery through cross-functional collaboration.
• Serve as the primary contact for prospective clients and partners along with building strong relationships with other educational institutions.

Academic Delivery and Quality Assurance

• Work with Coordinators, Academic English Managers, and Heads of Program to ensure quality and consistency in learning and teaching activities across campuses.
• Ensure compliance with university policies and external regulatory requirements, including NEAS and TEQSA standards.
• Facilitate student-facing activities, such as support services and placement testing.

Student Recruitment and Support

• Enhance the student experience through excellence in engagement, services, and support.
• Oversee staff to ensure high-quality customer service, addressing challenges in collaboration with SEUP and RMIT Vietnam managers.
• Coordinate with RMIT Student Recruitment & Marketing for effective marketing events and activities.

Strategic Objectives

• Contribute to school-wide objectives and projects as directed by executive and management teams.
• Set and implement campus goals, adapting to market trends to meet student and organisational needs.

Other duties commensurate with the scope of the role

Key Selection Criteria

• 3 years of experience in operational management, preferably within an educational or similar setting
• Relevant bachelor’s degree required; master’s degree desirable.
• Proven track record in business development and building successful partnerships.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders
• Strong organisational and problem-solving skills, with the ability to manage multiple priorities effectively.
• Financial acumen and experience in budget management.
• Experience working across multiple locations and geographic areas, with the ability to manage and coordinate activities in diverse settings.
• Appointment to this position is subject to passing all mandatory check.
• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

For full details of the accountability, please refer to the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Applications will be reviewed on a rolling basis, and the University reserves the right to appoint prior to the closing date.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit. 

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines). 

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

Applications Close:

2 thg 8 2026 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us