Manager, Communications – Buenos Aires, Argentina

Are you a tenacious, and creative Communications expert?  Do you want to be able to influence and develop strategies and work for a global fintech company on a high performing team that is at the forefront of global payments and compelling new product propositions? Join Western Union as a Manager, Communications for the Latin America and Caribbean (LACA) region.

Western Union powers your pursuit.

In this role we expect you to Ensure that Western Union’s corporate and business strategies are communicated to and understood by key external and internal audiences across LACA.

Role Responsibilities

• Work closely with the LACA President, his Regional Leadership as well as the Global Communications team, and be responsible for creating and executing high-impact corporate communications strategies and programs using a 360 approach.
• These programs will be designed to build upon Western Union’s brand reputation while supporting business and revenue growth. They will promote the Company’s value proposition, customer-centric focus, corporate narrative, products, capabilities, and leadership role in the industry.
• Support the Director of Communications for the Middle East, Africa, Asia Pacific, Latin America and Caribbean on corridor-specific communications activities that cross-pollinate across other regions.
• Collaborate with cross-functional leaders across the company including Regional Leadership, Finance, Marketing, and HR to remain well informed of key business priorities and connect the dots.
• Manage and oversee a small network of PR agencies that support in-country campaign execution.

Role Requirements

• Highly proactive and motivated with a minimum of 5-7 years’ experience in public relations and/or corporate communications, Degree qualified in either communications or a related field.
• Specific knowledge and experience across corporate media relations, LACA’s media markets, executive communications, employee engagement, thought leadership, social media, crisis and issues management. 
• Must be bilingual. Spanish and English fluency is mandatory; additional fluency in Portuguese is desirable.
• Must have excellent verbal and written communication skills in the required languages. Exemplary attention to detail, solid judgement and critical thinking are required.
• Demonstrate the ability to work with and influence senior-level business executives across LACA on a regular basis.
• Stakeholder management is key: having the ability to cultivate strong relationships, to listen, understand, and synthesize data from a variety of internal and external stakeholders
• Confident, self-starter, collaborative, customer-centric, strategic and creative thinker. Obsessed with big-picture storytelling. Has the ability to organize, prioritize, multi-task, deliver end-to-end communications project management and consistently deliver results.
• Experience of working in multinational environments. Candidates with industry experience in the Payments, Financial Services, Technology, or Banking sectors will be given additional preference.
• Eager to learn and grow. Energized and ready to make a difference!

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers (senders and receivers) around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at: https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Argentina-specific benefits include:

• Gift vouchers for marriage, for birth, others.
• Discounts at universities. 
• Discounts at gyms and shops. 
• Discounts at the language center.
• 10 days off for non-pregnant mother/father.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-GV1 #LI-Hybrid

Estimated Job Posting End Date:

01-09-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.