Dealer Support Analyst Intern - Summer 2025 - Franklin, TN

Posted:
9/15/2024, 3:44:32 PM

Location(s):
Franklin, Tennessee, United States ⋅ Tennessee, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Location(s): Franklin, TN

Job Schedule: Summer 2025, Full-time, hybrid (onsite 2-3 days/week)

Preferred Degree: Automotive Technology

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey.   

Learn more about Nissan’s future here: https://www.youtube.com/watch?v=EDJ3GVA1QRw

We are currently looking for a Dealer Support Analyst Intern to join our team in Franklin, TN during Summer 2025.

A Day in the Life:   

  • Tracks open CONSULT software incident cases, resolution status, and corrective action progress.

  • Provide technical support to aftermarket users on the operation and usage of diagnostic software and ECU programming files available from the Tech Info websites for Nissan and Infiniti.

  • Continuously benchmarks other OEMs and analyzes Technician, Service Manager, and other industry surveys (JD Power, NADA, etc.) to position Nissan and INFINITI as a top OEM for dealer and customer satisfaction

 Who We’re Looking for: 

  • Must be currently enrolled in an undergraduate/graduate degree program automotive technology or related field.

  • Minimum 3.0 GPA

  • Familiarity with dealership operations and roles, automotive components, warranty, and repair processes.

  • Working proficiency in Microsoft products and PowerPoint

  • Must be a US Citizen or Permanent Resident.

  • Ability to perform work onsite at Nissan Americas Headquarters in Franklin, TN

What You’ll Look Forward to as a SCM Intern at Nissan:

Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.

Professional Training and Development: Expand your knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.

The Nissan Leadership Way sets our company way of doing things, with the values underpinning how we can work together to achieve success. Explore more here: https://www.nissan-global.com/EN/COMPANY/LIFE_AT_NISSAN/

Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other’s lives.

Nissan is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations.                                                                                                                                                            

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

Franklin Tennessee United States of America