Posted:
1/14/2026, 9:56:48 PM
Location(s):
England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
The role:
Volunteers in this role will be facilitating or co-facilitating regular SMART meetings in our Okehampton satellite hub. Volunteer SMART facilitators will help to make newcomers feels welcome, and empower everyone in the meeting to contribute, should they wish to.
If not already trained, volunteers will need to complete the full SMART Recovery UK facilitator training programme. This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships with others.
Tasks may include:
Support the group lead with any admin tasks linked to the running of the SMART group. E.g. Completing SMART audits or liaising with Regional SMART Community Coordinator.
Skills we would love you to bring to the role:
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Together Drug and Alcohol Service is the commissioned community drug and alcohol provision for Devon. It provides a range of support, interventions and treatments for those wanting to make positive changes to their drug and/or alcohol use, as well as supporting family members and running campaigns and events that raise awareness of addiction and celebrate recovery in the community.
SMART Recovery is a four-point mutual aid programme focussing on any form of addictive behaviour. It focusses on building and maintaining motivation; managing thoughts, feelings, and emotions; coping with urges; and building a balanced lifestyle. SMART focusses on future recovery success rather than past experiences. All facilitators are trained through SMART Recovery UK.
Waythrough, as the overarching organisation that Together Drug and Alcohol Services sits within, holds licences to deliver SMART meetings across the South West Region in Devon and Dorset.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date:
2026-01-30Website: https://richmondfellowship.org.uk/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 1959
IPO Status: Private
Industries: Charity ⋅ Employment ⋅ Health Care ⋅ Mental Health ⋅ Nursing and Residential Care